Coronavirus pandemic

General advice about coronavirus can be found here;

World Health Organisation

Public Health Wales

Welsh Government 

UK Government

We all have a part to play in this time of coronavirus crisis.

Our fire and rescue service will continue to work hard to maintain the safety of our staff and our communities as we join forces with our partners to ensure your safety remains paramount.

But you, the public, still have a really important part to play.

Firstly - please keep to the social distancing guidelines to help us all stay safe and to help save lives. Together we can keep Wales Safe.

Secondly - the biggest favour you can do for us right now is to take extra care, so that you reduce the demand on our services

From experience, we know that when people spend more time at home the risk of fire can increase.

So, we are urging everyone to take extra care to help us to prevent incidents from happening in the first place.

This will help to take pressure off all our emergency services and our partner organisations.

Here is some basic advice – you can also follow us on Facebook and Twitter for further advice on what you can do to stay safe in your home and help us to protect our communities.

  • Test your smoke alarm – look after your alarm so that it can look after you
  • Many fires start in the kitchen – just one distraction is all it takes
  • Smoking is a common cause of fires – so put it out, right out
  • With a full house, make sure your electrical sockets are not overloaded
  • Switch off everything before you go to bed - many house fires start at night.
  • Farmers and landowners are urged to avoid burning on their land – if you absolutely must, please notify our control room on 01931 522 006.

We are also appealing for people to think hard about the consequences of their actions – it is extremely disheartening to hear of our crews called to deliberate fires at this time of national emergency when we all need to pull together.

Such behaviour is completely unacceptable. We need residents to help reduce demand on our firefighters at this crucial time – actions like this do not help us keep our community safe. Parents in particular should please ensure their children stay home.

We are still here for you when you need us in an emergency – call 999 if you have a fire in your home or business.

We know that times are tough for businesses – we are still here if you need advice about protecting your business and reducing fire as you deal with new challenges.

Together we can get through this crisis. Together we can stay safe.

Thank you all for your understanding and continued support.

You can view the advice from our Senior Fire Safety Manager, Paul Scott here.

Coronavirus safety checklist

Fire safety in the home flyer

Business Fire Safety

The National Fire Chiefs Council (NFCC) has provided guidance for businesses during the Covid-19 pandemic, which relates to the responsibilities of business owners during this period of time.  It provides advice on all aspects of fire safety such as fire risk assessments, staff training, testing and maintenance of fire systems, buildings that are closed during the lockdown and means of escape.  It contains some of the most frequently asked questions that may be asked by responsible persons and will signpost accordingly to other sites providing more comprehensive guidance on subjects such as testing and maintenance and advice for employees working from home. This leaflet can be downloaded here.


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