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How to take part

Your views are important to us and we would like to hear from you.

Please note that we have extended the deadline for our consultation until midnight on 30 September  2023.

We want to know what you think about our options for providing emergency cover services in North Wales before we make any final decisions about the future of our services.

The information on our website provides you with the information you need in order to respond to the questions about our proposed options for our future emergency cover services.

You can access a PDF of the full consultation document here.

This information is also available in an easy read format here.

The questions are set out in our questionnaire here.


Please note there are some mandatory and some optional questions in our questionnaire - you will not be able to progress to the next section if all mandatory questions have not been completed.

We are grateful to the Wrexham Public Service Board for hosting our questionnaire free of charge on the Your Voice Wrexham platform which allows us to ensure everyone across North Wales has an opportunity to have a say on fire and rescue services, no matter which local authority area they live, work or are visiting.

Anyone who doesn't have access to the internet can call/text us on 07787 578 386 and we can send you paper copies of supporting information and our questionnaire.

The public consultation takes place between Friday 21 July and midnight on Saturday 30 September 2023.


You can follow us on social media for updates on our consultation:

Twitter: @NorthWalesFire

Facebook: @Northwalesfireservice

Or search ‘North Wales Fire and Rescue Service’ on LinkedIn


There are several different ways you can get involved and tell us what you think

Attend an in-person event or virtual meeting

During the public consultation, we are holding a series of community engagement events to gather consultation feedback and hear what people think. You can find details of all events here.

If you cannot access the internet, please call or text us for details of events on 07787 578 386.

Invite us to your group

We can also visit local support groups to gather feedback. If you’re a member of a community group and you would like us to come and talk to your group, call or text us 07787 578 386 or email us on:


Formally respond to our consultation

To let us know what you think you can:

Return a completed paper questionnaire - you can post it to us free of charge to: Freepost ADOLYGIAD TAN/FIRE REVIEW

Please ensure your completed questionnaires are returned to us by midnight on Saturday 30 September 2023.

You can also complete the questionnaire online here.

You can share your views with us until midnight on Saturday 30 September 2023.


If you can’t complete the questionnaire:

Send an email to or a letter to Freepost ADOLYGIAD TAN/FIRE REVIEW by midnight on Friday Saturday 30 2023.

Or you can call / text us to share your views on 07787 578 386 by midnight on Friday Saturday 30 2023.

Our website offers information in English and in Welsh and provides a user-friendly assistive toolbar so that you can read and understand everything in ways that work best for you. This includes a read aloud functionality, larger text and the ability to view the information in a wide range of additional languages.

Easy read formats

This information is also available in an easy read format here.

You can also request a paper copy of the easy read document or an easy read questionnaire by emailing us  at or calling/texting us on 07787 578 386.


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